Channels per project & team
Every project, activity, and department gets a channel automatically, scoped by the same roles that govern the ERP.
Communication · Team Chat
Chat that knows your workflow.
Most chat apps are a separate island from the system where work actually happens. In Prime RP, every channel, thread, and direct message lives next to the project, approval, task, or invoice it is about — so a conversation can become an action without copy-pasting between tools.
0apps to switch to — chat is inside the ERP
1-clickturn a message into a task or approval
Fullaudit trail on every operational thread
Drag to rotate
Illustrative interface — an approval request rendered inline inside a project channel.
What makes it different
Messaging with operational context.
Threads tied to records
Reply in a thread that is permanently linked to the sub-project, invoice, or task it concerns — searchable forever.
Slash actions
Type /task, /approve, or /call to create work or start a video call without leaving the conversation.
Approval-aware notifications
When a step lands in your queue, the relevant channel surfaces it inline with one-tap approve/return — no separate inbox to babysit.
- Mentions, assignments, and SLA reminders in one feed
- Mobile push that respects role and project membership
Governed & auditable
Operational threads are retained with the records they touch, so audits see the full conversation behind every decision.
- Role-based visibility inherited from the ERP
- Retention tied to the linked project or document
Chat tools vs Prime RP chat
| Capability | Standalone chat app | Prime RP |
|---|---|---|
| Real-time channels & DMs | Yes | Yes |
| Linked to projects, tasks & approvals | Via integrations | Native |
| Approve work inside a message | No | Yes |
| Role-based visibility from your ERP | Separate setup | Inherited |
| Audit trail tied to records | Limited | Full |
FAQ
Questions, answered
For operational conversations, yes — channels, DMs, threads, mentions, and files are all here, with the advantage that messages connect to the work itself. Many teams keep a casual chat tool too, but move anything that drives action into Prime RP.
Visibility follows the same role-based access that governs the rest of the ERP, so people only see channels for projects and departments they are part of.
Yes. The mobile experience is first-class, and field workflows are offline-first — messages and reports queue locally and sync when connectivity returns.
See chat in context.
Watch a real approval move from a project channel to done in under a minute.