Modules/Approvals & Workflow

Approvals

Approvals that route themselves.

Build a reusable multi-step approval template once, assign it to a project or department, and Prime RP routes every submission to the right approver in the right order, with SLAs, reminders, reject-to-step logic, and an immutable audit trail. Approve from chat, mobile, or your queue.

N-step

templates with reject-to-step routing

SLA

timers & escalation on every step

100%

auditable: who approved what, when

What makes it different

Workflow you can configure, not code.

Reusable templates
Smart routing
SLAs & escalation

Reusable templates

Define steps and approvers once, then assign the template to any project or department as its default flow.

Smart routing
SLAs & escalationPersonal approval queueImmutable audit trailReusable templates

Smart routing

Each step knows its approver and its reject-to-step target, so returns go exactly where they should, not back to square one by accident.

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SLAs & escalation

SLAs & escalation

Per-step timers, reminders, and fallbacks keep approvals moving even when someone is out.

Personal approval queue

Personal approval queue

Every approver sees exactly what is waiting on them, filtered to their assignments, and can act from chat, mobile, or the queue.

Immutable audit trail
RSApproveReject
OK
Immutable audit trail

Immutable audit trail

Who submitted, who approved, when, and why, captured for every step and every record, ready for audit.

Spreadsheets & email vs Prime RP approvals.

Defined multi-step routing

Email / spreadsheet approvalsManual
Prime RPTemplated

SLA timers & reminders

Email / spreadsheet approvalsNo
Prime RPYes

Reject-to-specific-step

Email / spreadsheet approvalsNo
Prime RPYes

Approve from chat / mobile

Email / spreadsheet approvalsEmail only
Prime RPYes

Immutable audit trail

Email / spreadsheet approvalsNo
Prime RPYes
Role-based access
AI-powered
Prime RP dashboard

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FAQ

Questions, answered

Yes. Templates are reusable but assigned per project or department, and an individual activity can override the default flow when it needs a different path.